I believe that, during the Great Recession, the ability to trust was damaged. I recently received a note from a reader asking, “How can you hire employees you can trust when you can’t even trust people in general?”
Pew Research recently released a survey indicating that Millennials are less trusting than other generations. Only 19% said “most people can be trusted”. The Pew Research had lots of interesting findings and you can see the full report here.
This poses some concerns for business. Trust is the foundation on which companies build relationships with employees and customers. We buy things from people we trust. Creating a trusting work environment is essential. So it brings us back to the question above: How do we create trust with people at work?
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